Home
FAQ
My Account
My Cart
Check Out
Smokers
About Us
About Us
History
Service & Support
Troubleshooting
Racks Crooked
Flue Plugged
Rotisserie Will Not Turn
Burner Will Not Light
CTO Troubleshooting
Rotisserie Won't Turn
Hi Limit Location
Technical Reports
AQMD Report
EL-EDX Faced Thru Wall
Intertek Test Services Report
MA ACCEPTANCE LETTER 2016
Maintenance
Calibrating Thermostat
Calibrating Thermometer
Door Closer Adjustment
Belt Replacement
CTO Maintenance Chart
Smoke Evac
Smoke Evac Inspector Info
Smoke Evac Installations
Smoke Evac Operation
Adding The Exhaust Fan
Venting Materials
Resources
Recipes
Spotlights
Players Tailgate 2017
Feast TV
BBQ Pro Shop
Contact Us
Contact Us
Employment Application
Convecture™ Technology
Ultra Que
Convecture™ Tri Oven
Convecture™ Tri Oven-DW
Rotating End Loading
ELES
ELEC
EL
ELIB
EL-EW
EL-ED
EL-ED-X
SSJ-AE
SSJ
Rotating Front Loading
SSM
SSG
SSL
SSE
Mobile Equipment
Learn More
Racks Crooked
RACKS UNEVEN OR OUT OF LEVEL
In the event the racks get uneven or out of parallel, they can be reset so they are level again. The spoke arms are held in place by a keyless bushing called a transtorque. This is a two piece assembly that creates the friction to hold the spoke arm tight to the shaft. Using a big crescent wrench or a 2" open end wrench, loosen the smaller nut enough so the spoke arm will rotate on the shaft. When the arms are both aligned, tighten the smaller nut to around 190 ft lbs of torque. You can step back and make sure the rack hangers in the back are parallel with the shaft and the door opening.
It does not matter which side is moved and the threads on both sides are right hand threads (COUNTER CLOCKWISE TO LOOSEN AND CLOCKWISE TO TIGHTEN).
It is not recommended to use a pipe wrench. This can cause the smaller nut to be egg shaped and not let it turn enough to loosen.
The most common cause for this to happen is loading meat on the shelves incorrectly. Letting the meat hang over the edges can cause it to slide off the shelves and cause the racks to dump. It is best not to load the largest cuts of meat on the top shelf.
The other cause for this is if the main shaft gets an accumulation of grease. This reduces the amount of clearance between the shaft and the racks, and can cause the shelves to dump.
After loading product in the pit you should run the rotisserie a couple of turns with the foot advance while watching to see that there is proper clearances.